Booking an art experience is a commitment to yourself, the facilitator and other participants. The following policies are in place to ensure that all workshops and sessions run as scheduled and help guarantee that everyone involved has an enjoyable experience.
PRE-REGISTRATION IS REQUIRED FOR ALL WORKSHOPS & SESSIONS
Pre-registration at least one week prior to a scheduled session is appreciated
PAYMENT
Payment can be made by cash, cheque (made out to Dancing Moon Designs) or credit card (VISA, MASTERCARD or AMEX accepted)
A DEPOSIT IS REQUIRED AT TIME OF BOOKING
To confirm your registration or booking you must pay a deposit or provide a credit card number at the time of booking. Your card will not be billed unless there is a last minute cancellation (see below). The balance or full cost will be due the day of the workshop/session.
CANCELLATION POLICY
Sometimes stuff happens or things don’t go as we planned but last minute cancellations (other than for extenuating circumstances) can really spoil the fun for all involved … it creates challenges for the facilitator and disappointment for other registrants if the class has to be cancelled as a result.
Therefore participants who are unable to attend a workshop/session they have registered for and who have paid a deposit will only receive a refund provided they have given notification by phone or email a minimum of 72 hours prior.
THERE IS NO REFUND FOR CANCELLATIONS LESS THAN 72 HOURS PRIOR OR FOR NO-SHOWS ON THE DAY OF THE WORKSHOP/SESSION
If you have provided a credit card number to hold your spot and cancel less than 72 hours prior your card will be billed with 25% of the fee.
A raincheck may be offered depending on the circumstances of the cancellation. If a workshop or session has to be cancelled due to inclement weather or other extenuating circumstances you will either be notified of the re-scheduled day/time or a full refund will be provided.
