Booking an art experience is a commitment to yourself, the instructor and other participants. The following policies are in place to ensure all workshops and sessions run as scheduled and to guarantee that everyone involved has an enjoyable experience.
FULL PAYMENT IS REQUIRED AT TIME OF BOOKING To confirm your registration you must pay in full at the time of booking. Payment can be made online when you are registering via credit card (VISA, MasterCard or AMEX). If you do not have a credit card arrangements can be made to send your payment via e-transfer or cheque.
CANCELLATION POLICY Last minute cancellations other than for extenuating circumstances spoils the fun for all involved. Class sizes are kept small (3-7 participants) in order to give each student lots of attention. It creates challenges for the instructor and disappointment for other registrants when someone is a no-show or has a last minute change of mind. Such actions may result in a class needing to be cancelled or disappointing someone else who could have had that seat.
THERE IS THEREFORE NO REFUND FOR CANCELLATIONS LESS THAN ONE WEEK PRIOR TO THE WORKSHOP DATE OR FOR NO-SHOWS ON THE DAY OF THE WORKSHOP
A rain-check may be offered depending on the circumstances of the cancellation and is at the full discretion of the instructor. If a workshop has to be cancelled due to inclement weather participants will either be notified of a re-scheduled day/time or a full refund will be provided. Other extenuating circumstances such as a family emergency or sudden illness will be decided on a case-by-case basis as to whether a refund will be made or the payment applied to another workshop.